Businesses engaging in international trade transactions require access to trade information,including information on the regulatory framework in place and operational practice. Thus, the enquiry point serves as a centralized locations for this. The information provided by the enquiry point is not only easily accessible, but also precise, up-to-date, and complete and requests are answered in a timely manner and on a non-discriminatory basis.
Enquiry points therefore offer time and costs savings due to this ready access and comprehensive information. Ensuring that the information is up-to-date and complete also improves compliance through the avoidance of mistakes and the solving of problems related to missing information prior to the transaction. Overall, enquiry points contribute to the quick and informed decision making process by traders.
Our enquiry point is tailored and made particularly suited for small enterprise and is therefore of particular interest for SMMEs looking for facilitated market access.
A trade information enquiry point provides information on currently applied regulations, charges, formalities and procedures in place. This information has to be precise, up-to-date, complete and continuous, and has to be transmitted and dealt with in a professional and timely manner.
This is achieved through dedicated staff and facilities for the use of visited who choose to visit us directly.The other means are through dissemination of information and training to relevant stakeholders.